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Matthew Broberg

What's the best definition of uptime or availability?

I'm trying to crowd source other's thoughts in the space and looking for more ideas.

@mbbroberg I think the only reasonable definition is "time you are meeting your SLOs".

@moshez so if there’s no SLO, is uptime 100% or 0% 🤔

@mbbroberg I would say "meaningless", like trying to define what value 0/0 is.

If you don't have SLO, you can't meaningfully talk about uptime.

@mbbroberg I'll note that "talking about uptime" is a pretty high-rung on the typical SRE ladder.

Observability is a necessary requirement, of course. Alerting and runbooks are not a logical necessity, but usually come before that. So is a "shift left"-ish process, focusing on fully automated CI and mostly-automated CD.